Customer Service

Shipping & Delivery

We deliver to more than 200 countries around the world, and offer different shipping options as applicable.
. - For more information, please contact our customer care service at [email protected]
All domestic orders will take about 3-4 days for delivery from the date of dispatch. International orders take a minimum of 7 days for delivery from the date of dispatch. Further information on the order status can be provided to your account or by our customer care upon request.
Free shipping is offered to only customers in India.
For customers outside India, shipping charge applicable which may be changeable from time to time. You can check it at checkout process.

Privacy & Security

We agree that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time we may reveal general statistical information about our Site and visitors, such as number of visitors, number and type of goods and services purchased, etc. Only those of our employees who need access to your information in order to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you put in before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable security practices and procedures and current Internet security methods and technologies in compliance with Information Technology Act, 2000 and rules made there under.

Returns & Replacements

We may accept returns for account credit only. For this purpose we must receive the merchandise within 24 hours from the date of delivery. Items must be unused, unworn, unwashed and undamaged by you. Goods will be returned only if they are returned in their original packaging. We may provide refund on goods sold. Goods once sold can only be exchanged for replacement or a store credit if they meet our terms and conditions. Since we keep limited inventory and do not always have all sizes available and under such circumstances the amount paid by you can be used by you whenever you shop with us next time. All conditions applicable to return of goods shall also apply to replacement of goods.

Ordering

A. Shopping with us is easy. At ZeelClothing.com, we’ve designed to make your experience enjoyable. Once you’re on our website, browse our collections by the category of your choice. View our product galleries and select the styles you want. Choose your size OR fill out your measurement form. Click the ‘Add to Cart’ button. To complete your purchase, proceed to 'Checkout.’ To place your order, make your payment. And, you're done! Next, we deliver.

Payment, Pricing & Promotions

We accept debit and credit card payments (Visa, MasterCard, American Express & Maestro credit) through a secure online server. Cash on Delivery (COD) and Net Banking are other modes of payment. We also accept Paypal to receive payments from customers. If you pay by credit or debit card, you will be charged immediately as soon as your order is placed successfully. No refunds shall be applicable on COD payments. Only Paypal supported all currencies and most common currencies with INR can be used to make online payments. All product prices for customers in India are inclusive of all taxes and duties. For customers overseas, all product prices displayed are exclusive of all import duties. As a recipient, you are liable for all import duties, customs and local sales taxes levied by the country you reside in, for which payment of these at the time of delivery is necessary to release your order from customs on arrival.
You can check product prices in your currency, select the ‘Currency:’ option of choice at the top menu of the website. In case the currency of your country is not listed, please contact our customer support at [email protected]
we also have seasonal sales and promotions for special occasions! You can register with us for updates and exclusive access to our collections and offers.

Viewing Orders

Register with us and login to your account. You'll be able to enjoy the following benefits through your account:
1. Track your orders and review past purchases
2. Request your return or exchange directly from your account
3. Save your address and card details so you can shop even quicker next time
4. Manage your account details, address book and email preferences

Updating Account Information

You can login through your Facebook or Google+ account or simply enter your email id and password. Please note that you do not have to login in order to use most of our Website. However, if you wish to save some our products to your wish list for future reference, or you want to stay in touch for being notified about our discounts and sales,you have to signup/login. You can add multiple addresses to your address book for faster checkout process. You can subscribe or unsubscribe to our newsletter from your account. You can update your basic info or you can add your social profiles with your account.